Privacy Policy

This Privacy Statement describes how OGKVB collects, maintains and processes information about individuals who visit this website. BY USING THIS WEBSITE, YOU CONSENT TO THE COLLECTION AND USE OF DATA AS SET FORTH IN THIS PRIVACY POLICY. YOU ALSO ACKNOWLEDGE THAT OGKVB MAY PERIODICALLY CHANGE, MODIFY, ADD OR REMOVE OR OTHERWISE UPDATE THIS PRIVACY POLICY AT ITS DISCRETION WITHOUT NOTICE. However, we will always process your Personal Information in accordance with the Privacy Policy that was in effect at the time of collection. It is our intention to post changes to the privacy policy on this page so that you are fully informed about the types of information we collect, how we use it, and under what circumstances it may be disclosed. The Privacy Policy is located on our homepage and also on any page where Personal Data is requested. At these data collection points, further explanation may be provided, where appropriate, as to the purposes for which the data will be used.

  1. Privacy Commitment

The term “Personal Data” as used in this Privacy Policy refers to information such as your name, date of birth, gender, email address, mailing address, or telephone number that can be used to identify you. We will only process your personal data as described in this Privacy Policy. However, we reserve the right to carry out further processing to the extent permitted or required by law, or pursuant to any legal or criminal investigation.
The following sections explain how and when we collect your personal data.

  1. Intended use of personal data

Most of our websites do not require any type of registration, allowing you to visit our websites without telling us who you are. However, some services may require you to provide us with personal data. In these situations, if you choose to retain any Personal Data requested by us, we may not be able to view some parts of the Site and respond to your requests.

We may collect the following personal information within our websites, such as:

  • Contact information, such as name, email address, gender, age, address, country, or phone number.

We may use the personal information collected on our websites to:

  • Respond to requests, questions and clarifications;
  • Assess your needs and suggest diagnostic medical consultations;
  • Send you communications related to our services;
  • Send you requested information about our services;
  • Send you marketing and promotional communications (when explicitly requested).

When you provide us with personal information, we will use that information only for the specific reason for which it is provided.
Your personal data will be stored in a specific and dedicated data base for this purpose.

  1. Non-disclosure of personal data

OGKVB will not sell, share or distribute your personal data to third parties, except as provided in this Privacy Policy. Your Personal Data may also be transferred to third parties (subcontractors) acting on our behalf, for further processing in accordance with the purpose(s) for which the data was originally collected. These third parties have contracted with OGKVB for the exclusive use of Personal Data for the agreed purpose, and will not sell your Personal Information to third parties or disclose it to third parties, except as required by law, as permitted by us or by third parties as stated in this Privacy Policy.
The Personal Data collected may also be transferred to a third party in the event that the business of this website or part of it is sold, assigned or transferred, in which case we will require the purchaser to process Personal Data in accordance with this Privacy Policy. In addition, Personal Data may be disclosed to third parties if we are required to do so due to an applicable law, court order, or government regulation, or if such disclosure is necessary to support any legal or criminal investigation in Portugal or abroad.

  1. Right of access, rectification, opposition, limitation and erasure

Whenever we process Personal Data, we take reasonable steps to ensure that it is kept accurate and up-to-date for the purposes for which it was collected. You will be given the ability to object to the processing of your Personal Data if such processing is not reasonably necessary for a legitimate purpose as described in this policy or our compliance with the law. In the case of electronic direct marketing, we will provide you with a method to opt out of receiving further marketing materials. If you would like to contact us regarding the use of your Personal Data or object to the processing of your Personal Data, please email us at info@ogkvb.com.

Right of access

At any time, the data subject has the right to obtain from OGKVB confirmation as to whether or not the personal data concerning him or her is being processed and, if this is the case, they have the right to access his or her data and the following information:
a) The purposes of the processing;
b) The categories of personal data;
c) The recipients or categories of recipients of the personal data;
d) The period of storage of personal data or the criteria to be used to define it;
e) The rights that are conferred on the data subject under the GDPR;
(f) the right to lodge a complaint with a supervisory authority;
g) The origin of the personal data.

This request must be requested by email to info@ogkvb.com.

Right to rectification

The data subject has the right to obtain from OGKVB the rectification of inaccurate personal data concerning him/her, as well as the right to have his/her incomplete data completed.

OGKVB must communicate the rectification to third parties to whom the personal data has been transmitted, unless such communication proves impossible or involves a disproportionate effort.

This request must be requested by email to info@ogkvb.com.

Right to portability

OGKVB ensures that, when the processing of personal data is based on the consent of the data subject or on the execution of a contract, and is carried out by automated means, the data subject has the right to:

  1. a) Receive your personal data that has been processed and you have provided, in a structured, commonly used and machine-readable format (e.g. database copy, CSV, etc.);
  2. b) Transmit such data to another controller.

This request must be requested by email to info@ogkvb.com.

Right to object

The data subject has the right, at any time, to object to the processing of his or her data, on grounds relating to his or her particular situation.

This request must be requested by email to info@ogkvb.com.

Right to restriction of processing

The data subject has the right to request OGKVB to restrict the processing of his or her personal data when certain situations occur, such as:

  • When the data subject contests the accuracy of their data, and the limitation of processing during the period necessary for verification will apply;
  • The processing of the data is unlawful and the data subject opposes its deletion, requesting instead the limitation of the processing;
  • When the personal data are no longer necessary for the purposes of processing, but are required by the data subject for the purposes of establishing, exercising or defending a right in legal proceedings.
  • Where a data subject has objected to the processing of his or her personal data, this shall be limited until it is verified that the legitimate grounds of the controller prevail over those of the data subject.

In other words, the limitation is the suspension of data processing activities, which may be temporary and/or referring to a specific scope of processing. (e.g. not receiving emails in the context of marketing actions).

This request must be requested by email to info@ogkvb.com.

Right to erasure (or to “be forgotten”)

The holders of personal data may request that their data be completely erased, without undue delay and, in this sense, OGKVB must delete them.

This right may only be granted to the holder in the following situations:

  • Personal data are no longer necessary for the purpose for which they were collected or processed;
  • The holder of personal data has withdrawn the consent on which the processing of personal data is based, and there is no other legal basis justifying the processing of the same;
  • The data subject exercises the right to object to the processing of his or her personal data, for reasons related to his or her particular situation, when the lawful basis is the legitimate interest of the company, provided that there are no other compelling and legitimate reasons prevailing;
  • The data subject exercises the right to object to the processing, when personal data are processed for direct marketing purposes;
  • There is a legal obligation for the erasure of personal data;
  • When the retention period defined for the data has been exceeded.

However, OGKVB shall not grant erasure when processing proves necessary:

  • Compliance with a legal obligation requiring processing provided for by European Union or Member State law to which OGKVB is subject;
  • the exercise of a task carried out in the public interest or the exercise of official authority vested in the controller of personal data;
  • For the establishment, exercise or defence of legal claims.
  1. Security and confidentiality

To ensure the security and confidentiality of the Personal Data we collect, we use secure data networks. In the course of processing your Personal Data, we take steps reasonably designed to protect that information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

  1. Cookies and Internet Tags

We may collect and process information about your visit to our websites, such as the pages you visit, the website you came from, and some of the searches you perform. Such information is used to help improve the content of the website and to compile aggregate statistics about the use of our website for internal market research purposes. In doing so, we may install “cookies” that collect the user’s domain name, Internet service providers, operating system, and the date and time of access. A “cookie” is a small piece of information that is sent to your browser and stored on your computer’s hard drive. Cookies do not damage your computer. You can set your browser to notify you when you receive a cookie, this will allow you to decide whether to accept it or not. If you do not want us to install cookies, please email us at info@ogkvb.com. We would like to inform you, however, that if you do not accept, you may not be able to use the full functionality of our website. We may obtain the services of third parties to assist us in collecting and processing the information described in this Section.

  1. Google Analytics

We use Google Analytics to plan our website portfolio by (i) optimizing traffic to and between corporate websites and (ii) integrating and optimizing web pages where appropriate. “Google Analytics” is a service offered by Google Inc. “Google” that generates detailed statistics about the traffic and traffic sources of a website and measures conversions and sales. Google Analytics uses “cookies” stored on your computer to help analyze how users use our website.
The information generated by the cookies about your use of our website, including your IP address, will be anonymized by the use of the appropriate settings) and transmitted to Google servers in the United States. For more information on how IP anonymization works, see

https://support.google.com/analytics/answer/2763052

Google will use the information generated by the cookies to evaluate the use of our website, compile reports on website activity, and provide us with these reports for analytical purposes.
Google may transfer this information to third parties in the event of a statutory obligation or if a third party processes data on Google’s behalf. Under no circumstances will Google combine or associate your IP address with other data stored at Google.
You can prevent or stop the installation and storage of cookies by your browser settings by installing the free Opt-out Browser Add-on available at https://tools.google.com/dlpage/gaoptout?hl=pt-BR. We inform you that in this case you may not fully use all the functions of our website.
By using our website, you agree to the processing of any personal data that Google collects for the purpose described above.

  1. Links to Other Websites

We may provide links to other websites that we believe may be of interest to our visitors. Our goal is to ensure that these sites are of the highest standard. However, due to the nature of the Internet, we cannot guarantee the privacy standards of the websites to which we link or are responsible for the content of websites other than this one.

  1. Testimonies

We publish customer testimonials/comments/references on our websites, which may contain personal information. Before publishing these testimonials, we obtain your express consent. If you wish to have your testimonial removed, please contact us at info@ogkvb.com.

Contact us

If you have any questions or complaints about the compliance of OGKVB or our websites with this Privacy Policy, or if you would like to make any recommendations or comments to improve our Privacy Policy, please email info@ogkvb.com.